View, manage, and respond to customer conversations on-the-go.
Intercom is one place for every team in an internet business to communicate with customers, personally, at scale—on your website, inside web and mobile apps, and by email.
With Intercom Conversations you can:
• View all conversations, conversations assigned to you, and the conversations assigned to each Team
• Assign, close, and reply to conversations
• Mention teammates in private notes on conversations
• View live customer profiles
• View your customer segments
• Apply filters to your customer list
• Send a customer an in-app or an email message